Frequently Asked Questions

  1. 1. Can KidZania help me organize the school´s visit?
  2. 2. What type of activities can students engage in KidZania Mumbai?
  3. 3. What do you mean by Establishments?
  4. 4. What is the age group for students to visit KidZania Mumbai?
  5. 5. Are teachers allowed to accompany their students in KidZania Mumbai?
  6. 6. Are teachers allowed to participate in the activities in KidZania Mumbai?
  7. 7. Can teachers/adults exit temporarily KidZania Mumbai and come back?
  8. 8. What is the maximum capacity for visitors/students at KidZania Mumbai?
  9. 9. What does the entrance ticket at KidZania include?
  10. 10. What are kidZos?
  11. 11. What are the timings and how long can a School Group stay in KidZania Mumbai?
  12. 12. Is there wheelchair access in KidZania Mumbai?
  13. 13. Can mid-morning snacks and/or lunch boxes be pre-ordered before a School Group visit?
  14. 14. What security measures does KidZania Mumbai have?
  15. 15. Are the Zupervisors qualified to handle Students? What is their background and training?
  16. 16. In what languages are the activities carried out at KidZania Mumbai?
  17. 17. Do you have a First Aid facility?
  18. 18. How many toddlers are allowed in Urbano's House?
  19. 19. Is there easy access for toddlers to get to the Mezzanine floor to Urbano's House?
  20. 20. Can toddlers on nursery field trips visit the establishments on the Ground Floor?
Can KidZania help me organize the school´s visit?

Yes. Please Click here

What type of activities can students engage in KidZania Mumbai?

Students can participate in 60+ role-playing activities which fall under several categories like Media, Arts and Culture, Retail, Public and Private Services, Sports, Food and Beverage and Construction amongst others.

What do you mean by Establishments?

The experience at KidZania is made complete with buildings paved streets, vehicles and recognizable role-playing activity destinations in the form of "establishments". KidZania offers kids 60+ role-playing activities.

What is the age group for students to visit KidZania Mumbai?

KidZania is quintessentially a global indoor "family" amusement park. However , role-playing activities are for kids aged 4 to 16 years. There is also a separate section for toddlers aged 2 to 4 years. Toddlers can also participate in select role-playing activities. Click here to see list of of role-playing activities for toddlers.

Are teachers allowed to accompany their students in KidZania Mumbai?

Yes, teachers must accompany the students during their visit to KidZania Mumbai. They can also observe the students role-playing various activities, or spend time in the Parents Lounge. There are other establishments like the TV Studio or the Theatre where they can witness the activities inside the establishments from the seating area.

Are teachers allowed to participate in the activities in KidZania Mumbai?

The role-playing activities are only for the children. However, there are two instances where teachers are allowed to participate in the activities at KidZania Mumbai; first, when a student is physically challenged and second when a child below 6 years of age requires assistance in completing the activities. Since the Zupervisors are not allowed to physically handle children - a teacher can step in to help some of the children belonging to the younger age groups.

Can teachers/adults exit temporarily KidZania Mumbai and come back?

Teachers / adults are required to monitor their students at all times during a School Visit.

What is the maximum capacity for visitors/students at KidZania Mumbai?

At any given time we can accommodate 1500 visitors/students.

What does the entrance ticket at KidZania include?

The entrance ticket to KidZania includes availing of all the facility's features, access to activities and establishment, a 50 kidZos traveler's cheque for each student or toddler (does not include babies) and an RFID security bracelet for the visit for each member of the School Group.

What are kidZos?

Just like any nation, the KidZania nation also has its own currency called kidZos. A child can spend, save or earn kidZos. Using kidZos, a child can open a savings account at the bank or participate in activities such as going to the university. Apart from that, they can also redeem their kidZos for items from the Department Store.

What are the timings and how long can a School Group stay in KidZania Mumbai?

KidZania Mumbai has one shift for School Visits:

10am to 3pm.

Please click here to make reservations.

Is there wheelchair access in KidZania Mumbai?

All areas in KidZania Mumbai are accessible by wheelchairs, including the Theatre stage.

Can mid-morning snacks and/or lunch boxes be pre-ordered before a School Group visit?

A lunch box option is available (cost is not included in the entrance ticket), with a choice of menus from our cafeteria and other F&B outlets. These lunch boxes have to be pre-ordered on the KidZania Mumbai School Reservation Form. Personal / Outside food and beverage item(s) are not allowed inside KidZania Mumbai.

What security measures does KidZania Mumbai have?

Each person that enters KidZania Mumbai is given a security bracelet that is linked to the bracelets of the rest of the group entering the facility. An adult is assigned as responsible for the entire group. This RFID security bracelet sets of an alarm each time the visitor approaches sensors located at all the facility's Exits. This prevents students to exit alone. They can only do so with the group's responsible adult, or staff in charge of removing the bracelet.

Are the Zupervisors qualified to handle Students? What is their background and training?

Our Zupervisors are intensively trained to deal with students and have undergone specific pedagogical training courses.

In what languages are the activities carried out at KidZania Mumbai?

Primary language of communication is English, but the Zupervisors will be well versed in both, Hindi and Marathi.

Do you have a First Aid facility?

Yes, certified paramedic First Aid staff are available at KidZania Mumbai at all times.

How many toddlers are allowed in Urbano's House?

At any given time, up to 25 toddlers are allowed in Urbano's House and are always accompanied by a teacher/adult. Urbano's House will be supervised by 2 Zupervisors.

Is there easy access for toddlers to get to the Mezzanine floor to Urbano's House?

In addition to staircases, there are also elevators in KidZania Mumbai which can accommodate strollers.

Can toddlers on nursery field trips visit the establishments on the Ground Floor?

All toddlers must be accompanied by teachers/adults. While they are free to visit all of the Ground Floor areas, they may only be able to participate in selected activities.