Frequently Asked Questions

Frequently Asked Questions

Parents

KidZania is a city built in scale for kids, combining fun and learning through exciting role-play guided activities for children aged 4-14 years.

KidZania was first introduced in Santa Fe, Mexico in 1999 and was created and developed by Mexican entrepreneur Xavier López Ancona, the Founder and CEO of KidZania. 

KidZania currently has 20 facilities in 17 cities around the world, including KidZania Mumbai.

KidZania Mumbai is a city built in scale for kids, where kids can explore over 60 role-playing activities in establishments found in a real city – such as a Fire Station, Hospital, Theater, Shopping Alley, Radio station,TV studio and even an Airport!

It is the ultimate role-playing environment where kids can safely discover how a city works and try out various professions. Each establishment offers a unique experience where they will learn financial literacy as they earn kidZos, KidZania’s own currency, which they can save in a bank account or use to purchase goods or services. 

Learn more here.

Role-play comes naturally to kids. It is a kind of play that has continued across generations. Role-play develops problem solving and life skills as well as helps instill values. 

KidZania Mumbai takes role-playing to the next level by building a city just for kids – providing a realistic and interactive environment for children play out numerous roles of their own choice.

From police officer to performer to urban gardener, KidZania Mumbai currently offers over 60 role-playing activities with a range of difficulty to meet the abilities and interests of every child. Pilots navigate airplanes, television anchors read the news, police officers perform detective work and chefs cook up tasty food! When kids work, they earn kidZos, KidZania's own currency, so they can pay for goods and services in the KidZania city.

Getting started is simple: kids pick an occupation, learn about their job, don a uniform, start earning and spending kidZos, and have fun! 

KidZania Mumbai is located in R City - Ghatkopar. 

Get directions here.

Yes, KidZania Mumbai has 75,000 square feet of play space located in R City - Ghatkopar. 

 

KidZania Mumbai's role-play activities are open to kids 4 to 14 years old. The activities have been designed to be developmentally appropriate for that age range. 

Kids 8 years old and above will be allowed to explore the play city without parental or guardian supervision but each child's security bracelet must still be matched with an adult's security bracelet upon entry.

Kids below four (4) years old are considered toddlers and can enjoy toddler play activities at the RightZKeepers' House and the Kindergarten. One (1) parent can join the toddler play.

Kids below four (4) years old can enjoy toddler play activities at the RightZKeepers' House. A parent can join the toddler play. 

Regular ticket price for children aged 4-14 is Rs. 1400, Toddler is Rs. 500,  Adult is Rs. 500 and Senior Citizen is Rs. 300.

For more information click here

We recommend Visitors to book their tickets in advance. You can book the tickets here. Tickets are on a first come, first served basis.

You may also purchase tickets at the KidZania Mumbai ticket counters on the day of your visit (walk-in). However, we cannot guarantee walk-in tickets as these are on a first come, first served basis. Our ticket counters open at 9AM and close two hours before the end of the shift. 

Yes, all visitors must line up at the Ticket Counters for ticket verification and security check-in. However, we have a special express line for online bookings.

The ticket price gives the Visitor access to the play city for one shift (food, drinks, and souvenirs not included).

Each child ticket also includes a check for 50 kidZos which the child can use to buy items, pay for services, or pay to participate in an activity. For some establishments, kids get paid in kidZos when they work. The more they work, the more they earn! They can save the kidZos in their very own bank account. 

KidZos are the official currency of KidZania and can be used to buy products and services within KidZania. 

Upon arrival at KidZania Mumbai, each child receives a check for 50 kidZos, which they deposit in their own bank account or encash at the Bank inside KidZania Mumbai. 

To grow their funds, kids can earn and save their kidZos with every job they perform for future visits. The more they work, the more they earn, and the more they can experience!

KidZos are not for sale. Kids can only obtain kidZos upon arrival at KidZania or receive them as payment for their work in establishments.

This depends on the tickets purchased and the day for which they are booked. For instance, we have one shoft on weekdays [Tue-Fri] which lasts for 9 hours and 2 shifts on weekends, vacation time period & public holidays [Sat-Sun] which last for 5 hours. One could also opt for the day pass on the days we have two shifts where kids and adults could enjoy 9 hours across the shifts.

Most activities inside KidZania Mumbai last from 15-25 minutes and kids can complete about 7-8 activities per visit.

You can read our City Code here

KidZania Mumbai is a facility built and designed safely for children. Adults are allowed to let their children above 8 years old to explore KidZania Mumbai without supervision but each child's security bracelet must still be matched with an adult's security bracelet upon entry. 

The child must remain with an adult until they enter the facility to put the security bracelet on and leave a contact phone number. The accompanying adult is the only person authorized to leave KidZania Mumbai with the child

KidZania has more than 16 years of experience in running safe and secure kid-sized cities for children all around the world. Child-safety measures were integrated into the planning and building of all KidZania facilities.

All visitors who enter KidZania Mumbai will be required to wear a security bracelet. Each child will be matched with a corresponding adult who will also wear an RFID security bracelet. No child will be allowed to leave the facility without being accompanied or fetched by the registered adult. 

Professional security and other measures such as CCTV monitoring cameras, paging system, and emergency facility features will be in place to ensure that each child remains safe while inside KidZania Mumbai. 

To attend to medical concerns, KidZania Mumbai will have dedicated, fully qualified first aid team inside the play city. Likewise, key front-line personnel are trained in the provision of first-aid and carry basic medical kits with them at all times.

For security purposes, KidZania Mumbai will not allow visitors to bring in food and beverages. The play city has a variety of food establishments inside.

When kids participate in activities in food establishments inside KidZania Mumbai, they will also get to take home the food products they made. 

KidZania Mumbai also has several partner concessionaires where visitors can purchase food and snacks. 

All kids are welcome at KidZania Mumbai. Our staff and facilities can accommodate children with special needs and disabilities. A guardian or parent will be allowed to accompany children with special needs and assist them in doing the activities. 

There are elevators for transferring from floor-to-floor. The comfort rooms in the facility are compliant with the Accessibility Code. Information in establishments within the play city is also available in audio-visual medium. 

 

Adults entering KidZania accompany their children and watch them experience KidZania establishments. 

Parents and guardians are encouraged to participate as spectators in some noted establishments such as the Theater, Stadium and TV Studio, among others. We also have a Parents' Lounge where parents can enjoy while their kids explore KidZania Mumbai.

 

KidZania Mumbai empowers kids to explore and learn independently so the role-playing activities are only for children. For security purposes, adults without children cannot enter KidZania Mumbai. 

KidZania Mumbai has a baggage counter where you can deposit your personal belongings.

KidZania Mumbai is a fun and unique venue to celebrate birthdays and hold private events and parties.

For your child’s birthday or celebration, you will be able to choose from 5 celebration themes and numerous activity options!  

For any party inquiries, please email birthdays@kidzania.in

Learn more here

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